What it does
ChatBot.com is a no-code AI chatbot builder for websites and support teams. You can wire flows manually in the Visual Builder or train a bot from your site URL, help center, and other knowledge sources. It also includes AI Assist, testing tools, human handoff, and integrations with LiveChat, HelpDesk, Shopify, and more.
Plans
from $19/user/month
Access
14-day trial with no credit card. No free plan. Essential starts at $19/user/month billed annually, Growth at $79, and Enterprise is custom.
Screenshots
Usage examples
Bot trained from a site and help center without manually wiring every answer
ChatBot can be trained from a website URL, a KnowledgeBase, or a Zendesk help center. That is useful when you need a fast first layer of answers without building every response from scratch.
DocumentationVisual Builder for FAQs, qualification, and human handoff
In the Visual Builder you can wire a flow with a greeting, qualification steps, AI Assist, and human handoff. That works well when some conversations should be solved by the bot and the rest routed to the team.
DocumentationTesting the bot before launch
ChatBot includes a built-in testing tool and widget preview. That matters when you need more than a draft flow and want to see how the bot behaves before it goes live on the site.
DocumentationApplication scenarios
Scenario: a SaaS team wants the bot to handle the first wave of support questions and pass the harder cases to a human. ChatBot fits that layer between the help center and a live agent well.
Scenario: marketing or sales uses the bot to qualify site visitors before a human joins. The Visual Builder makes that flow manageable without code, and the conversation can then move into LiveChat.
